Refunds
Last updated 13 October 2026
If Skip Distance is not for you, ask within 14 days of paying and you will get a full refund. You do not need to give a reason.
How to ask
Write to hello@skipdistance.app from the email address you bought with, or reply to your receipt. Refunds go back to the original payment method through Paddle, our payment provider, usually within a few working days.
Subscriptions
You can cancel a monthly or yearly plan at any time. You keep access until the end of the period you have paid for, and you are not charged again. The 14-day refund applies to your first payment.
Training centres
The same 14 days apply to a centre plan. After that, tell us if a course is cancelled or your numbers change and we will sort out something fair.